Best Auto Repair, Kingsport

CONTACT US

423-458-2012 | 1280 Jan Way Kingsport, TN 37660

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

Discover More About Appointments and Repair Services At Almen Enterprises in Kingsport

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Almen Enterprises Offers Auto Repair Services You Can Count On!

Federated Car Care Center
ASE Certified Master Auto Technician
IDENTIFIX
Mitchell1
Jasper
Car Care Aware

TESTIMONIALS

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The best services that you can get, a very friendly environment and a very strong Christian place. I will continue to use this place. Thanks so much.
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A1 service! Everyone else in the area said two to three weeks to get parts and fix my trailer and almost 2k in cost. These guys got it in 3 days and just over 1k. Thank you guys!
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They take awesome care of our company's road calls and service in their area of TN. Great people to deal with.
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Good people, good work.
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If y'all are having a hard time finding good mechanics look no further because you've found them here!!! Almen Enterprises not only fixed my car but they were super nice and worked with me along the way! I talked with Rob about my car, he's very knowledgeable and kind. They are very reasonable on price as well!! I will be a returning customer from here on out!! I can't say enough good things about Rob, Besty and this company!!
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Good people to deal with.