Best Auto Repair, Kingsport

CONTACT US

423-458-2012 | 1280 Jan Way

CUSTOMER SERVICE

CUSTOMER SERVICE, Kingsport, TN

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

Almen Enterprises Offers Auto Repair Services You Can Count On!

Federated Car Care Center
ASE Certified Master Auto Technician
Jasper Engines & Transmissions
IDENTIFIX
Mitchell1
Car Care Aware

TESTIMONIALS

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The best services that you can get, a very friendly environment and a very strong Christian place. I will continue to use this place. Thanks so much.
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A1 service! Everyone else in the area said two to three weeks to get parts and fix my trailer and almost 2k in cost. These guys got it in 3 days and just over 1k. Thank you guys!
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They take awesome care of our company's road calls and service in their area of TN. Great people to deal with.
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Good people, good work.
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If y'all are having a hard time finding good mechanics look no further because you've found them here!!! Almen Enterprises not only fixed my car but they were super nice and worked with me along the way! I talked with Rob about my car, he's very knowledgeable and kind. They are very reasonable on price as well!! I will be a returning customer from here on out!! I can't say enough good things about Rob, Besty and this company!!
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Good people to deal with.
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Great and speedy service.
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Outstanding mechanics working on both gas & diesel vehicles. Everyone is friendly and they've always provided detailed info as to what's going on with our vehicles. Highly recommended!
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My husband and our family were driving from Northern VA visiting his grandmother in Kingsport when about an hour before arrival our diesel truck started smoking and acting up. Thankfully we made it to Kingsport and pulled right into Almen. They were all so friendly and were able to repair the truck the next day at a very reasonable price! We made it back home safe and the truck is running perfect. Thank You!!
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Today was the second time I"ve had my car fixed here, and the service has been awesome! Today was especially a blessing! Thank you Jon Almen and staff! I will never go anywhere else.
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The best. I've had great experience there. I bring my 18 wheeler over there. I tried stealing him and bringing him to Louisiana.
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Some of the best and most knowledgable service you will find for your vehicle.
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Good folk to deal with. They get the job done on time at a good price.
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They do exceptional work. At Trinity Memorial Funeral Home we rely on keeping our vehicles looking perfect to serve our families. They make sure they do. I recommend service highly.
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These guys are top of the line mechanics, as professional as they come. I won't go anywhere else.
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Each and every time something goes wrong with my car, we take it here. This dude rocks.
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I have complete trust in what they tell me is wrong with my car. They have worked on our cars for years, and have always been effective and fair.
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Great business relationship! The technician was excellent and knew what he was talking about. Hopefully everything goes well with our Deutz Parts.
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These guys are the best!!! They are friendly and easy to deal with...and will get your vehicle running and on the road again in a timely manner!
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Excellent and Honest Service at a fair price!! Highly recommend!!
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Great shop!